Privacy Policy
Privacy Policy
StorageReach LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes how we collect, use, store, safeguard, and disclose personal information when you use our Storage Facility Reputation Management Software (“Software”).
This Privacy Policy is intended to comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) for individuals located in Canada.
By accessing or using the Software, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use the Software.
Information We Collect
We may collect personal information from you when you use the Software, including:
A. Information you provide to us
When you register for an account or interact with the Software, we may collect your name, email address, phone number, company name, and other information you voluntarily provide.
B. Information we collect automatically
We may automatically collect information about your use of the Software, such as your IP address, device information, browser type, operating system, and usage statistics.
C. Information from third parties
We may receive information about you from third parties, such as storage facility customers or other users who provide feedback or reviews, as well as from our business partners and service providers.
Use of Information
We may use the personal information we collect for the following purposes:
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To provide, maintain, and improve the Software, including personalizing your experience
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To respond to your inquiries, support requests, and provide customer service
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To communicate with you about updates, promotions, and other news related to the Software
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To monitor and analyze trends, usage, and activities related to the Software
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To detect, prevent, or investigate security breaches, fraud, or other illegal activities
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To comply with applicable laws, regulations, and legal processes
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For any other purpose with your consent
Consent
We collect, use, and disclose personal information with consent, except where otherwise permitted or required by law. Consent may be express or implied, depending on the nature of the information and the reasonable expectations of the individual.
By using the Software or providing personal information to us, you consent to the collection, use, disclosure, and retention of your information as described in this Privacy Policy.
Sharing of Information
We are committed to protecting the privacy of our users, including their mobile information. We do not share or sell mobile information to third parties for promotional or marketing purposes.
We may share personal information in the following circumstances:
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With service providers and business partners that help us operate, support, and improve the Software
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To comply with legal requirements or to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others
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In connection with a merger, acquisition, or sale of assets involving StorageReach LLC, in which case the new entity will continue to honor this Privacy Policy
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With your consent or at your direction
Safeguards and Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These safeguards are appropriate to the sensitivity of the information and may include access controls, encryption where appropriate, and internal security policies.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. When information is no longer required, it is securely deleted or anonymized.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
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Request access to your personal information
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Request correction of inaccurate or incomplete information
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Request deletion of your personal information, subject to legal limitations
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Withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or operational restrictions
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Opt out of receiving promotional communications
To exercise these rights, please contact us using the information provided below.
Canadian Privacy Rights (PIPEDA)
For individuals located in Canada, StorageReach complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). We are accountable for personal information under our control and have implemented policies and practices designed to comply with PIPEDA’s principles, including accountability, identifying purposes, consent, limiting collection, limiting use and retention, accuracy, safeguards, openness, individual access, and challenging compliance.
Canadian residents may request access to or correction of their personal information and may withdraw consent, subject to applicable legal limitations.
If a privacy concern cannot be resolved directly with us, Canadian residents may contact the Office of the Privacy Commissioner of Canada for additional information or to file a complaint.
International Users and Cross-Border Transfers
StorageReach LLC is based in the United States. If you are accessing the Software from outside the United States, including Canada, please be aware that your personal information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers are located.
Personal information transferred outside of your country of residence may be subject to the laws of those jurisdictions. We take reasonable steps to ensure that personal information receives a level of protection comparable to that required under applicable privacy laws.
By using the Software, you consent to such cross-border transfers.
Children’s Privacy
The Software is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Third-Party Links
The Software may contain links to third-party websites or resources that are not owned or controlled by StorageReach LLC. We are not responsible for the privacy practices of third-party websites, and your use of them is at your own risk. We encourage you to review their privacy policies before use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be posted on our website or within the Software, and continued use of the Software after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
StorageReach LLC
PO Box 683
Alamo, NV 89001
USA
📧 info@storagereach.com
📞 435-244-2997
By using the Software, you acknowledge that you have read, understood, and agree to this Privacy Policy.