Kale Leavitt, the founder of StorageReach, recently teamed up with Melissa Stiles from Storage Asset Management and Iris Czygan from the Storage Business Owners Alliance (SBOA) on the Self-Storage Unlocked Live Webinar Series to discuss Local Consumer Reviews: Insights and Strategies for Self-Storage.
During this webinar, Kale, Melissa, and Iris delve into the latest findings from BrightLocal’s Local Consumer Review Survey 2024. This comprehensive study provides valuable data on consumer behavior, review habits, and trust in online reviews.
Some of the highlights covered:
- Key Trends in Consumer Reviews: Understanding how consumer attitudes towards online reviews have evolved over the past year.
- Trust and Authenticity: Discussing what factors contribute to consumer trust in reviews and how storage facilities can enhance the credibility of their online presence.
- Impact on Self-Storage: Exploring the significant impact that positive and negative reviews have on storage businesses and their bottom lines.
- Effective Review Management: Understanding and implementing strategies for encouraging positive reviews, responding to negative feedback, and leveraging reviews to boost your facility’s reputation.
This webinar equipped storage facility owners and managers with actionable insights to harness the power of local consumer reviews!
Watch the Full Webinar Here:
Conclusion:
Don’t miss out on this informative conversation between these industry experts. If you are interested in learning more about what we offer at StorageReach, contact us to get started.
