Kale Leavitt, the founder of StorageReach, recently teamed up with Jim Mooney, president of the SBOA, on their storage podcast, Self-Storage Unplugged, to discuss handling negative reviews and what to do when things go wrong.
During their engaging conversation, this duo covered the inevitability of receiving a negative review and why it doesn’t have to hurt your reputation. They discussed how self-storage operators can respond to negative reviews, turn difficult feedback into opportunities, and protect their online reputation.
This podcast is streamed for free. However, there are many others only available to watch with an SBOA Membership. We are offering free one-year memberships to make this content available to all!
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Don't miss out on this informative conversation between these industry experts. And if you are interested in learning more about what we offer at StorageReach, contact us to get started.