Results that Matter | A Quick Look at
Freedom Storage Management
Generating Success:
Freedom Storage’s Rapid Review Growth with StorageReach
The Challenge:
Freedom Storage, a prominent storage facility provider, was facing a lack of online presence and engagement from its clientele.
The Solution:
Through a partnership with StorageReach, they successfully generated over 225 reviews in just 70 days, seeing an impressive 26% increase in their Google My Business clicks.
+225 Google Reviews
Through automated and customized text messages, they were able to generate more than 225 reviews across their portfolio of over 20 facilities.
+26% Increase in GMB Clicks
Their enhanced online presence led to a significant increase in engagement, resulting in a 26% growth in clicks on their Google My Business profile.
“We struggled with getting new reviews”
I truly believe we would not be having the success we are experiencing without StorageReach.com and their API integration into our PMS to solicit reviews from new and existing customers.
Jim Mooney | VP Operations
Pricing Plans For All Different Facility Sizes.
Pricing is based on the amount of units you have.
0-99 Units
$59 Per Month
100-250 Units
$79 Per Month
250+ Units
$99 Per Month
Multiple Locations? Contact us for a multi-facility discount.
Need More Information? Schedule a call to learn more.
Works Seamlessly With The Following Management Software.
More Integrations Coming Soon
A simple yet powerful and efficient process
01
Connect to management software: Our software seamlessly integrates with popular storage facility management software, allowing you to easily access and manage customer information. This feature eliminates the need to manually enter customer data, saving you time and reducing errors.
02
Send review requests: Our software allows you to send review requests to new move-ins, new move-outs, and current tenants. This feature ensures that you are gathering feedback from all customers, not just a select few. You can also customize the email template and schedule the review requests to be sent at specific times.
03
Survey users: Our software allows you to survey users who leave 1-3 star ratings instead of asking them to leave a review. This feature provides you with valuable feedback that can help you identify areas for improvement, and gives you the opportunity to make changes before negative reviews are posted.
04
Track and respond to reviews: Our software allows you to track and respond to customer reviews in real-time. This feature allows you to stay on top of customer feedback, address any concerns, and demonstrate your commitment to customer satisfaction.
88%
Increased VisibilityPositive reviews can help boost your facility’s online visibility, making it more likely that potential customers will find your business when searching for storage solutions. In fact, according to a study by BrightLocal, 88% of consumers trust online reviews as much as personal recommendations.
18%
Increased TrustReviews provide social proof that other customers have had positive experiences with your facility, which can increase trust and lead to more conversions. A study by Inc.com found that businesses with a high number of positive reviews are likely to see an 18% increase in sales.
Win New Customers
Having more positive reviews than your competitors can give you a competitive advantage, making your facility more attractive to potential customers. A study by ReviewTrackers found that businesses with higher review ratings are more likely to win new customers.
Improve SEO
Having positive reviews can also improve your SEO. Google uses online reviews as a ranking factor, so having positive reviews can help boost your website’s visibility in search results. (Source: MOZ)
Why reviews matter for your facility
Online reviews are more important than ever for businesses in the storage industry. They provide valuable insights into customer satisfaction and can make or break a potential customer’s decision to rent a storage unit at your facility. Here are a few reasons why reviews are crucial for the success of your storage facility, backed by data: